Shipping

How much are the shipping costs?

Information about Delivery times by country.

Shipping Rates by weight and country(IVA incl.):

Germany France (continental) Luxemburg
Austria France (Córcega) Poland
Belgium Grece Portugal
Bulgaria The Netherlands United Kindom
Croacia Hungary Czech republic
Denmark Ireland Slovak Republic
Eslovenia Italy (continental) Rumania
Spain Italy (Sicilia y Cerdeña) Sweden
Estonia

Letonia

 
Finland Lituania Monaco

 

* Shipping to NORWAY & SWITZERLAND contact with us here.

**We do not ship to the Canary Islands, Ceuta, Melilla, Channel islands, Azores, Madeira and other overseas islands.

Delivery

How will your order be delivered? The shipping process

These are the steps to follow from your order leaves our warehouse onwards:

  • The courier company will send your order to their branch distribution centre closet to your home or to the other address requested by you.
  • From there, the courier company will go to your delivery address. If you are absent, they will leave a notice and they will contact you to agree on the best delivery date-hours for you.
  • Deliveries are carry out up to 3 times.
  • After three failed attempts to deliver your order, this will be return to our facilities.

After each notice of delivery attempted, they will contact you by telephone or email. It is very important to provide us with your telephone number and email address, so that the courier company may contact you immediately.

How long your delivery takes?

The delivery times stated below are based on working days and on normal road trafic conditions. Occasionally, there may be a small delay for reasons beyond our control (strikes, accidents, extreme weather, etc.). For Christmas and August time it could take one or two days longer.

CHECK THE DELIVERY TIMES here.

Any order placed before 12 in the afternoon during working days (normally from Monday to Friday) can be send the same day. This means, an order placed after 12 am is like ordering the next morning.

Products that have to be prepared a la carte (eg ham bone) will not be delayed, because we prepare them in our facilities immediately after receiving your order.

Where is your order now?

Once we deliver your order to the courier company, we will send you an email with the following information:

  • Details about your order.
  • A link to the website of the courier company with a code to track the status of your order.

What should you do if your order is delayed?

If your order is delayed more than two-day of the foreseen schedule, please contact us so that we can solve the problem as quickly as possible and inform you immediately.

What happens if you are not at home when the courier comes?

The courier will contact you to agree on a new delivery schedule.

Why has your order been returned?

Your order will be returned to our facility for any of the following reasons:

  • After tree attempts of delivery by the courier company unsuccessfully
  • After 10 days the courier company was unable to deliver it to you or to the other address requested by you
  • You reject it
  • Because some damage was caused to your product during the transport process

Quality Guarantee

What is a quality certification?

Our philosophy is transparency. That’s why all our products are guaranteed and certified to offer the best quality at the best price.

The quality certification is performed by companies authorized by the competent Official Authorities, to ensure the quality of the product specified on the label. These companies are always external to the processing companies to prevent any influence.

What proportion of fat and bone has a ham and a shoulder ham?

A ham contains approximately a 50% of fat, bone and hoof.

A shoulder ham contains approximately a 60% of fat, bone and hoof.

Before any shipment we examine the product. However, if you find out your ham is not up to your expectations, as per our quality guarantee, please stop eating it and send it back to us. We will change it for another one or we’ll return your money back, following our money back guarantee.

Ranges of weights on whole hams and products in pieces

The hams and shoulder hams with a specific weight may be more or less (+-)200gr from the announced weight.

For the products in pieces, ham or sausage, the ranges of weight may be more or less (+-)100gr from the announced weight.

Money back guarantee

Can you return a product?

You can return your product if your receive a wrong product, it’s damage or any of the returning conditions is acomplished.

What should you do to return a product?

Please contact us indicating:

  • Order number.
  • What product you want to return and what the problem is.
  • Would you prefer to change the product for another one or would you prefer to get the money back?

Conditions for returning a product:

  • The return communication must be sent to us within 10 days after reception of the product.
  • The return must be in the original packaging.
  • The product returned must weigh at least 85% of original weight.

Once we have received your message we will show you how to return the product. JAMONarium will pay the return postage.

When we receive the returned product, we will send you a similar one or we will refund the amount you paid if it meets the return conditions. Otherwise, the product will be send back to the customer who will have to support the shipping costs. If there’s no reply from the customer in the coming 5 days, we will understand that there is no interest in the product, so it will be destroyed.

 

Shipping rates and delivery times by country

Germany France (continental) Lituania
Austria France (Córcega) Luxemburg
Belgium Grece Poland
Bulgaria The Netherlands Portugal
Denmark Hungary United Kindom
Eslovenia Ireland Czech republic
Spain Italy (continental) Slovak Republic
Estonia Italy (Sicilia y Cerdeña) Rumania
Finland

Letonia

Sweden

 

GERMANY

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (2-3 days)

15.48

15.48

16.40

16.40

16.40

20.51

20.51

20.51

Contact us

DPD (3-5 days)

17,13

17,13

17,13 17,13 17,13 17,13 18,69 20,24

Contact us

 

AUSTRIA

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (3-5 days)

15.04

15.72

15.72

15.72

15.72

16.41

18.40

18.40

Contact us

DPD (5-7 days)

21,26

21,26

23,00 23,00 23,00 25,05 26,20 27,35

Contact us

 

BELGIUM

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (2-3 days)

15.04

15.04

16.23

16.40

16.40

17.09

17.09

17.77

Contact us

DPD (3-5 days)

19,11

19,11

20,77 20,77 20,77 22,74 23,81 24,88 Contact us

 

BULGARY

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

39.32

39.32

39.32 39.32 39.32 39.32 39.32 39.32

Contact us

UPS (4-6 days)

42.85

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

CROATIA

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (3-5 days)

33.52

33.52

33.52 33.52 33.52 33.52 33.52 33.52

Contact us

 

DENMARK

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (3-4 days)

17.77

17.77

17.77

19.14

19.14

20.51

21.88

21.88

Contact us

DPD (4-6 days)

22,48

22,48

24,06 24,06 24,06 25,29 26,81 29,05

Contact us

 

ESLOVENIA

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

19.25

19.25

19.25 19.25 19.25 19.25 19.25 19.25

Contact us

UPS (4-6 days)

30.60

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

SPAIN

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Zeleris (24-48h)

7,80

7,80

7,80

7,80

7,80

7,80 13,60 13,60

Contact us

UPS (24-48h)

11.85

12.41

12.54

12.54

13.82

19.73

24.51

31.11

Contact us

* No enviamos a Canarias, Ceuta y Melilla.

 ** Islas Baleares add 24h o 48h more. Zeleris can be TNT.

 

ESTONIA

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

27.59 27.59 27.59 27.59 27.59 27.59 27.59 27.59

Contact us

UPS (4-6 days)

30.60

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

FINLAND

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (4-6 days)

27.35

27.35

27.35

27.35

27.35

27.35

27.35

32.51

Contact us

DPD (5-7 days)

37,18

37,18

38,92 38,92 38,92 41,80 43,97 47,38

Contact us

 

FRANCE (continental) & Monaco

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (2-3 days)

16.40

16.40

16.40 16.40 18.57 20.50 20.50 20.50

Contact us

DPD (3-4 days)

19,43 19,43 20,92 20,92 20,92 22,22 23,97 25,72

Contact us

 

FRANCE (Corsica)

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (3-5 days)

17.44

26.53

32.36

36,19

39.71

40.14

56.10

57.12

Contact us

DPDt (4-6 days)

37.73 37.73 39.11 39.11 39.11 40.31 41.93 43.54

Contact us

 

GREECE

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (4-5 days)

46.22

46.22

46.22

46.22

46.22

46.22

46.22

46.22

Contact us

DPD (5-7 days)

50,79

50,79

53,04 53,04 53,04 56,45 59,14 63,59

Contact us

 

HOLLAND

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (2-3 days)

16.41

16.41

16.41

16.41

16.41

20.51

20.51

20.51

Contact us

DPD (3-5 days)

19,01

19,01

20,66 20,66 20,66 22,62 23,69 24,75

Contact us

 

HUNGARY

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

21.48

21.48

21.48 21.48 21.48 21.48 21.48 21.48

Contact us

UPS (4-6 days)

30.60

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

IRELAND

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (3-5 days)

20.51

20.51

27.30

27.30

27.30

27.30

27.30

27.30

Contact us

DPD (5-7 days)

32,02

32,02

33,55 33,55 33,55 36,24 38,21 41,22

Contact us

 

ITALIE (continental)

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (2-3 days)

16.41

16.41

16.41

17.77

17.77

17.77

17.77

19.14

Contact us

DPD (3-5 days)

22,53

22,53

24,32 24,32 24,32 26,42 27,62 28,82

Contact us

 

ITALIE (Sicily & Sardigna)

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (3-5 days)

40.60

40.60

42.24 42.24 42.24 44.18 45.30 46.41

Contact us

DPD (5-7 days)

18.67

25.81

41.02

45,26

49.15

51.03

71.10

72.89

Contact us

 

LETONIA

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

26.11

26.11

26.11 26.11 26.11 26.11 26.11 26.11

Contact us

UPS (4-6 days)

30.60

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

LITUANIA

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

25.21

25.21

25.21 25.21 25.21 25.21 25.21 25.21

Contact us

UPS (4-6 days)

30.60

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

LUXEMBURG

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (2-3 days)

19.14

19.14

19.14

19.14

19.14

19.14

20.50

20.50

Contact us

DPD (3-5 days)

20,02

20,02

21,71 21,71 21,71 23,71 24,81 25,92

Contact us

 

POLAND

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

20.51

20.51

20.51 20.51 20.51 20.51 20.51 20.51

Contact us

UPS (4-6 days)

30.60

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

PORTUGAL

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (48h)

10.94

10.94

10.94

12.31

12.31

13.67

16.41

17.77

Contact us

 

UNITED KINDOM*

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (3-4 days)

17.77

17.77

17.77

19.14

19.14

19.14

21.88

23.24

Contact us

DPD (4-6 days)

23,71

23,71

25,54 25,54 25,54 27,69 28,93 30,18

Contact us

* We don't deliver to the chanel islands.

 

CZECK REP.

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

17.34

17.34

17.34 17.34 17.34 17.34 17.34 17.34

Contact us

UPS (4-6 days)

30.60

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

SLOVAK REP.

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

20.81

20.81

20.81 20.81 20.81 20.81 20.81 20.81

Contact us

UPS (4-6 days)

30.60

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

RUMANIA

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

Fedex (4-6 days)

33.52

33.52

33.52 33.52 33.52 33.52 33.52 33.52

Contact us

UPS (4-6 days)

42.85

42.85

51.84

60,50

64.64

70.67

76.87

86.11

Contact us

 

SWEDEN

1 Kg

3 Kg

5 Kg

8 Kg

10 Kg

15 Kg

20 Kg

26 Kg

Otros

UPS (3-5 days)

23.24

23.24

24.18

24.18

24.18

24.18

24.18

24.18

Contact us

DPD (5-7 days)

28,93

28,93

30,34 30,34 30,34 32,91 34,76 37,53

Contact us

 

 

 

 

 

 

Buy and sed Spanish ham and delicatessen gourmet products to Germany


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Our clients opinions:


Owen W. (Ireland)

I was very pleased with all the products that I bought with you. I was a bit surprised by the huge amount of food and the very big size of the cheese but that is a very good thing. Delivery was excellent. I will certainly order from you again...

James S. (Derby, UK)

I visited your shop when in Barcelona on business - such a great place and you are clearly the experts.  So pleased with my first order - great food, fast delivery and fantastic value!

"A gift, a real success!" Barbara F.

I wanted to send a gift to a friend of mine, but I thought something different and I chose this one. It was a real success! He was not only very happy for the gift itself, but also for the quick and good service.

Alfred R. (Gainsborough, UK)

Really Good pata negra ham. The shop is very efficient with a good product.


Baris (Helsinki, Finland)

Received the order two hours ago. All the items I ordered came nicely. We tried three of the hams and we're very satisfied :). Thank you!

Larissa P. (Neuilly Sur Seine, France)

Delicious! Excellent product! Thank you! Looking forward to our next order… 


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