Our webstore uses cookies to offer a better user experience and we recommend you to accept their use to fully enjoy your navigation.
You have different options:
No, you can add the products to your cart and checkout as a gest.
If you fill in the password field you be able to to enter into your account whenever you wish or wherever you are.
This account will store the products you added to your cart, which you can remove from any time.
The data entered remain registered in our database of our server, which are protected by the data protection law LSSI and LOPD. (See data protection).
Whether by law or ethics, we can not and will not provide personal information to third parties.
Regarding the bank details of the credit card, the process is continued directly between the banks. In no case do we have access to this type of data. When you enter the credit card number, it is done from the bank's website, never from our page.
The SSL security certificate (Secure Socket Layer) security protocol aims to ensure the transaction of secure data between our web and the visitor browser program, or vice versa, by encrypting the information.
SSL certificate encryps the data sent between the server where the site is hosted and browser software used by the visitor, or vice versa, using mathematical algorithms. With this encryption your data transfer is safe.
Our SSL certificate allows a data encryption up to 128/256 bits.
Once you view the product you want to add, click the "Add to cart" button and this will be inserted in "My Cart".
If there is no stock of the product, please contact us and we'll inform you when we will have it again.
First go to "My Cart". You will see the products you have added.
Click on the "Trash" or "Delete" to delete. The product will disappear from the Cart. You can also write the quantity 0.
If you want to change the quantity of a product, click on the button "+" and "-" to decrease or increase the units of the product. You can also write the exact quantity.
Visit the Shipping Information. Here you can find the cost and times of your shipping. If any other question contact us.
Visit Shipping Rates. Shipping Rates. We work with reliable international delivery companies.
It will be changed or refund. Visit Money Back Guarantee.
Visit the Shipping Information. Here you can find the cost and times of your shipping. If any other question contact us.
Visit Shipping Rates. Shipping Rates. We work with reliable international delivery companies.
It will be changed or refund. Visit Money Back Guarantee.
There are three payment methods on our online shop. All of them are completely safe.
Mode of payment by a Paypal account where you have a credit and you can use it to make payments online. It is also completely safe.
The payment of our online shopping process is completely safe. That’s to say: 100% safe. All the data follows an encrypted protocol during the whole transfer process, assuring a fully safe payment process.
With the 3D Secure Payment mechanism we use, there is no possibility that your card number can be used by another person, because you always have to confirm the transaction through the mentioned 3D Secure Payment mechanism.
The card details are only viewed by the bank using a secure payment gateway. We only can register in our computer your personal data and shipping details, protected by the “Spanish and European Protection Data Law”. So we don’t see your credit card number, as it is only registered by the bank payment system.
When your payment process is completed, our computing system will send you an email to confirm that your order and payment have been received successfully. If there any error we will notify by mail.
The charge process will be the same as if you pay in a restaurant or in a standard shop on the street, according to the type of card you have.
You will receive an email as a confirmation of your order and payment has reached us successfully.
If you have sent the order and payment and you don’t receive any email confirmation from us, please contact us and we’ll solve whatever the problem is immediately.
When your order is delivered to the courier company, we will send you an email for your information. Furthermore, we will give you an approximate date of arrival at your home or at the other address your have requested.
When your order is delivered by the courier company, we will send you another email to confirm your order has been sdelivered at the delivery address, thanking you for your trust on us. If you haven't yet received contact us.
When your order is delivered to the courier company we will send you an email with your order tracking code. With this code and a link to the website of the courier company you’ll be able to follow your order shipping process.