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We propose you some information about how to buy in our shop. Payment methods, shipping, guarantee, etc.If you have any further question, please contact us at firstname.lastname@example.org
You have different options:
No, you can add the products to your cart and checkout as a gest.
If you fill in the password field you be able to to enter into your account whenever you wish or wherever you are.
This account will store the products you added to your cart, which you can remove from any time.
The SSL security certificate (Secure Socket Layer) security protocol aims to ensure the transaction of secure data between our web and the visitor browser program, or vice versa, by encrypting the information.
SSL certificate encryps the data sent between the server where the site is hosted and browser software used by the visitor, or vice versa, using mathematical algorithms. With this encryption your data transfer is safe.
Our SSL certificate allows a data encryption up to 128/256 bits.
Once you view the product you want to add, click the "Add to cart" button and this will be inserted in "My Cart".
If there is no stock of the product, please contact us and we'll inform you when we will have it again.
First go to "My Cart". You will see the products you have added.
Click on the "Trash" or "Delete" to delete. The product will disappear from the Cart. You can also write the quantity 0.
If you want to change the quantity of a product, click on the button "+" and "-" to decrease or increase the units of the product. You can also write the exact quantity.
The delivery address can be any postal address.
The delivery address and the billing one can be different. This allows you, for example, to send a gift to a friend or to a family member in another city of the same country or even in other different country address. In this case, the invoice will be established with your own address and sent to you.
If you don’t introduce a different billing address, we will understand that both billing and delivery addresses are the same.
Visit the Shipping Information. Here you can find the cost and times of your shipping. If any other question contact us.
Visit Shipping Rates. Shipping Rates. We work with reliable international delivery companies.
It will be changed or refund. Visit Money Back Guarantee.
There are three payment methods on our online shop. All of them are completely safe.
Credit Card Payment:
Payment by PayPal: Mode of payment by a Paypal account where you have a credit and you can use it to make payments online. It is also completely safe.
Payment by bank transfer:
The payment of our online shopping process is completely safe. That’s to say: 100% safe. All the data follows an encrypted protocol during the whole transfer process, assuring a fully safe payment process.
With the 3D Secure Payment mechanism we use, there is no possibility that your card number can be used by another person, because you always have to confirm the transaction through the mentioned 3D Secure Payment mechanism.
The card details are only viewed by the bank using a secure payment gateway. We only can register in our computer your personal data and shipping details, protected by the “Spanish and European Protection Data Law”. So we don’t see your credit card number, as it is only registered by the bank payment system.
When your payment process is completed, our computing system will send you an email to confirm that your order and payment have been received successfully. If there any error we will notify by mail.
The charge process will be the same as if you pay in a restaurant or in a standard shop on the street, according to the type of card you have.
You will receive an email as a confirmation of your order and payment has reached us successfully.
If you have sent the order and payment and you don’t receive any email confirmation from us, please contact us and we’ll solve whatever the problem is immediately.
When your order is delivered to the courier company, we will send you an email for your information. Furthermore, we will give you an approximate date of arrival at your home or at the other address your have requested.
When your order is delivered by the courier company, we will send you another email to confirm your order has been sdelivered at the delivery address, thanking you for your trust on us. If you haven't yet received contact us.
When your order is delivered to the courier company we will send you an email with your order tracking code. With this code and a link to the website of the courier company you’ll be able to follow your order shipping process.
Once we have delivered the order to the courier company we cannot change the address.
You can only cancel the order before it is delivered to the courier company.
Delivery rates to Europe. Shipping time.
Specialists in Spanish ham for over 30 years.
Secure payment: Card, Paypal & bank transfer.
How to slice a ham or a shoulder. Seleccion of a ham.
Gift wrapping, boxes, vacuum packed, trays.
Information about Spanish ham. Types of ham.
Typical recipes from the Spanish cuisine. 100% mediterranean.
I was very pleased with all the products that I bought with you. I was a bit surprised by the huge amount of food and the very big size of the cheese but that is a very good thing. Delivery was excellent. I will certainly order from you again...
I visited your shop when in Barcelona on business - such a great place and you are clearly the experts. So pleased with my first order - great food, fast delivery and fantastic value!
I wanted to send a gift to a friend of mine, but I thought something different and I chose this one. It was a real success! He was not only very happy for the gift itself, but also for the quick and good service.
Really Good pata negra ham. The shop is very efficient with a good product.
Received the order two hours ago. All the items I ordered came nicely. We tried three of the hams and we're very satisfied :). Thank you!
Delicious! Excellent product! Thank you! Looking forward to our next order…
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